ADI-PDI Tech

Privacy Policy

Last updated: June 2026

1. Who We Are

ADI-PDI Tech Ltd (company number 17221146, registered in England and Wales) is a SaaS platform for driving instructors, operated from Bristol, United Kingdom. We are the data controller for personal information collected through our platform. Contact: hello@adipditech.com

2. What Data We Collect

For Instructors: Name, email address, phone number, business name, address, payment information (processed by Stripe), usage data, and login activity. For Students (via instructor portals): Name, email, phone number, lesson history, test results, and booking records. For Website visitors: IP address, browser type, pages visited.

3. How We Use Your Data

We use personal data to provide and improve our platform services, process payments via Stripe, send transactional emails, provide customer support, and comply with legal obligations. We do not sell your personal data to third parties.

4. Legal Basis (GDPR)

We process data under: Contract performance to deliver our SaaS service. Legitimate interests to improve our platform and prevent fraud. Consent for marketing communications. Legal obligation for tax and regulatory compliance.

5. Data Sharing and Processors

We share data with the following processors, each bound by data processing agreements: Stripe (payment processing, USA - Standard Contractual Clauses); Supabase (database hosting, EU region); Vercel (application hosting, USA - Data Privacy Framework); Meta Platforms / WhatsApp (messaging when instructors enable WhatsApp Business integration); OpenAI (AI features for chatbot responses, USA); Anthropic (AI features for content generation, USA); ElevenLabs (AI voice generation for voice receptionist feature, USA); Resend (transactional email, EU region). All processors are bound by GDPR-equivalent agreements. We do not sell your personal data to any third party.

6. Data Retention

Active account data is retained while your subscription is active. Upon account deletion, we retain your data for 30 days then permanently delete it. Payment records are retained for 7 years as required by UK tax law.

7. Your Rights

Under UK GDPR, you have the right to access your personal data, rectify inaccurate data, erase your data, restrict processing, data portability, object to processing, and withdraw consent at any time. To exercise any right, email hello@adipditech.com.

8. Cookies

We use essential cookies for authentication. We use analytics cookies only with your consent. You can manage cookie preferences through your browser settings.

9. Data Security

We implement appropriate technical and organisational measures including encrypted data transmission, encrypted data storage, access controls and authentication, regular security reviews, and data isolation between instructor accounts.

10. International Transfers

Some of our service providers may process data outside the UK/EU. Where this occurs, we ensure adequate safeguards are in place through Standard Contractual Clauses or equivalent mechanisms.

11. WhatsApp Messaging Data

When you (as an instructor) connect a WhatsApp Business number to ADI-PDI Tech, we process messages between you and your students through the WhatsApp Business Platform (Meta). Message content, sender phone numbers, timestamps, and read receipts are stored in our database to enable conversation history, AI responses, and lesson booking workflows. We retain WhatsApp messages for the lifetime of your subscription. Students messaging you via WhatsApp can request deletion of their conversation data by emailing hello@adipditech.com. We comply with Meta's data deletion requirements and our /data-deletion page provides the formal request process.

12. Changes to This Policy

We may update this policy from time to time. Material changes will be communicated via email and through the platform.

13. Contact and Complaints

ADI-PDI Tech Ltd, registered office: 19 Westbury Lane, Bristol, BS9 2PF, United Kingdom. Email: hello@adipditech.com. If you are not satisfied with our response, you have the right to complain to the Information Commissioners Office (ICO) at ico.org.uk.

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